Administrative Applications Change Request Form

A request for service may be submitted by paper or via email to this address. The following information may be used as a template for your request. Please note all REQUIRED fields indicated in CAPS.

The request should contain enough information to go through the procedure for technical evaluation and prioritization. Please note that it is very important to specify DUE DATE FOR USER TESTING and DUE DATE FOR PRODUCTION.

The Enterprise Information Systems (EIS) Directorate will evaluate the request at a technical level to determine:

1. An initial estimate for the number of days to complete. (A detailed estimate can be completed when complete functional specifications are received by EIS from the customer.)
2. Whether the request can or cannot be scheduled by the TEST due date requested.
3. Any technical comments by EIS staff.

The request will be entered into an electronic system for tracking and a Change Control number will be assigned to the request. A Service Representative will then inform the Customer of the Change Control number and the information above.

 OFFICE OF INFORMATION TECHNOLOGY /ENTERPRISE INFORMATION SYSTEMS
 ADMINISTRATIVE APPLICATION CHANGE REQUEST


 DATE OF REQUEST:

 CUSTOMER'S NAME:

 Phone:
 Department:
 Mail Code:

 SPONSOR'S NAME (DEPARTMENTAL APPROVAL):



 Application Name:
 (ex. Admissions, Housing, Accounts Receivable, etc.):




 DETAILED DESCRIPTION OF REQUEST:









 DUE DATE FOR USER TESTING:


 IMPACT STATEMENT:  (please provide a statement of how this 
 request affects your business operations - benefits, risks, 
 costs - impacts should be measurable)







 ALTERNATIVES:  
 (please indicate alternatives considered and impacts)





 TYPE OF REQUEST:  (indicate one)
   Bug Fix
   Federal/State Regulatory Requirement
   BOR Requirement
   Institute Requirement
   Security Issue
   Improve Service
   Improve Job Productivity
   Other


 Modules Affected by Request: 
 (indicate other modules affected if known)


 Other Related Service Requests:  
 (indicate other outstanding service requests affected, if known)




 Additional Comments:

Send comments and requests to this address.