Computer Consulting

OIT Computer Consulting provides consultation and quotes for departments buying Apple and Dell hardware.

OIT Support

Walk-in Support: Resource Center, Library West (ground floor)
Hours: 8:00am - 9:00pm, Monday - Thursday, 8:00am - 6:00pm Friday
E-mail: support@oit.gatech.edu

PGP: Public Key
Phone: 404.894.7173 - Hours: 8:00am - 5:00pm, Monday - Friday
Help Request Form

Annual Service Contracts

The Signature Technology Group, Inc. (STG) provides computer hardware repair services for Georgia Tech campus-owned computing systems. Any Georgia Tech organization can set up a maintenance contract or request a repair service by contacting STG directly. STG can maintain a wide range of equipment, including but not limited to:

• PCs and/or Apple systems
• Laptops
• Intel-based servers (HP/Compaq, Dell, IBM, etc.)
• Unix systems
• SUN systems
• SGI systems
• EMC storage systems
• HP SANs
• IBM RS6000s
• Laser printers

How to Obtain Service

STG normally provides service through a maintenance contract. The customer chooses which equipment to put under maintenance, and then pays a monthly or annual fee. Whenever there is a hardware failure, the customer calls a toll-free number and reports the problem. STG is responsible for troubleshooting the problem, obtaining the correct part, and repairing the device. The fee covers all parts and labor for any number of repairs, for one year.

For information about pricing and support options, or to request service, contact:

Robbie Michel
1.800.229.7900 X223
rmichel@sigtechgrp.com

More Information on STG

Signature Technology Group, Inc. is a computer hardware repair company based in Phoenix, Arizona, with service locations nationwide. STG specializes in the maintenance of information technology products, and provides maintenance-related services such as re-manufacture, refurbishment, installation, and relocation. The corporate website is www.sigtechgrp.com.