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Departmental Support

Request for Service

The OIT Support Center answers requests for information and support for Georgia Tech students, staff, and faculty. You may contact the center at 404.894.7173, or fill out the form below with full details of your request. This form will return a request number. Please be sure to write down your request number. You may need it to check the status of your request.

If you are having a problem with RESNET, please do not submit a request on this page. Housing has its own support pages at http://www.housing.gatech.edu/online/resnet-help-request.cfm.

All fields are required except for GT Account Username.

  1. Enter your GT Account Username (if known):

  2. Enter your FIRST name:

  3. Enter your LAST name:

  4. Enter your email address:
    (This can be any address where you receive email.)

  5. Enter your phone number:

  6. Enter a short, one sentence summary of your problem.

  7. Describe in detail the problem you are having.

  8. How would you prefer to be contacted?

After pressing the submit button, there will be a brief pause while your request ticket is generated. A web page will be displayed with your request number. Please click the submit button only once.

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