- Phone number: 404-894-7173 - Hours: 8:00am - 5:00pm, Monday-Friday
- Web Help Request: http://www.remedy.gatech.edu/support
- Email: firstname.lastname@example.org
- Contact the OIT Technology Support Center
- Walk-in Support: Technology Support Center, Clough Building, Rm 215 (8:00am - 5:00pm, Monday-Friday)
- Frequently Asked Questions: http://faq.oit.gatech.edu/
- Technical questions: email@example.com
Description of Service
OIT provides every student and employee with a GT Active Directory account. GT Active Directory automates user account management for many Windows-based resources on campus. For example, you may need your GT Active Directory password to log into a departmental computer lab or to use an administrative application.
How to Use this Service
All Students, Faculty, and Staff
Your GT Active Directory credential (username and password) is the same as your GT Account. Before using any resource that asks for your GT Active Directory username or password, make sure you have set your GT Active Directory password. You can manage your password by going to the Passport website.
Georgia Tech Active Directory (GTAD) is the centralized Windows Active Directory service for the entire campus that ties into the authentication system and administrative applications. Because GTAD is already populated with user data, campus units that join GTAD can manage Windows user accounts simply by allowing or denying access to resources. GTAD is populated with data from primary data sources, PeopleSoft, and Banner. The data includes employee and student roles, course groups, departmental groups, and many network resources. Desktop users can be set up to log into Windows with their GT Account credentials, and then access some applications and services without logging in a second time. Any campus unit may join GTAD. The unit will be required to have a system administrator familiar with Active Directory and Windows 2003/2008 server administration. To join, the campus unit representative should follow this three-step procedure:
- Complete a pre-migration site survey.
- Meet with an OIT Active Directory specialist.
- Submit a formal migration request.
After the formal request is completed, the department is immediately added to the migration queue. Migrations take two to three days depending on the site survey results. OIT assists departments with migration planning, but departmental control of users and local resources is delegated to the department.