OIT-Telecommunications
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Getting Help 

To submit an order to add or move a telephone, or change an existing feature on a phone, please contact your deparmental Telecom Coordinator or log a remedy request at www.remedy.gatech.edu/telephone . You may also call Telecommunications Customer Service at 404-894-7173, Option 3

All repairs may be reported via a remedy request at www.remedy.gatech.edu/telephone or by calling 404-894-7173, Option 3

See a list of Frequently Asked Questions and the associated answers here

Overview 

 

Responsibilities

OIT Telecommunications is responsible for telecommunications services on the main Atlanta Georgia Tech campus, and for contracting and coordinating telecommunications services with other campus locations.

Services

Services include moving-adding-changing phone lines, equipment and telephone features; repairs to phone lines and equipment; setting up, troubleshooting and maintaining voicemail; automated attendants, ACD's and other call center services, conferencing, calling cards, long distance and 800 number service, and other telecommunications services.

See a complete list of services and descriptions under the Services section on the left..

Service Lead
Name 
Cas D'Angelo, Director - Network Engineering
Email 
cas.dangelo@oit.gatech.edu

 If you have a repair issue, or to submit an order to add or move a telephone, or change an existing feature on a phone, please contact your deparmental Telecom Coordinator or log a remedy request at www.remedy.gatech.edu/telephone . You may also call Telecommunications Customer Service at 404-894-7173, Option 3

 

Right to Monitor Communications and Right to Privacy

Georgia Tech reserves the right to investigate, retrieve and read any communication or data composed, transmitted or received through voice services, online connections and/or stored on its servers and/or property, without further notice to employees, to the maximum extent permissible by law. Express notice to employees stating that there is no right to privacy for any use of Institute telecommunications equipment and services should be included in the assignment form granting access to telecommunications equipment and/or services.