Technology Support Center
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Getting Help 

Request Assistance via Web Submittal

Email: support@oit.gatech.edu
Phone: 404-894-7173 
Telephone Support Hours of Operation: 8:00am - 5:00pm, Monday - Friday
Walk-In Support Hours of Operation: 8:00am - 6:00pm, Monday - Friday
Location: Clough Building Room 215

Overview 

The Technology Support Center (TSC) provides assistance for those using Georgia Tech's computing resources. The Technology Support Center offers a variety of Walk-In Support services to students, faculty and staff of Georgia Institute of Technology.  Services offered include:

For all telecommunications assistance you may submit  a remedy request at www.remedy.gatech.edu/telephone or by calling 404-894-7173, Option 3

For detailed information on services provided, visit tsc.oit.gatech.edu

Other services and facilities in this area include:

  • a computer demonstration area with the latest in laptops and other equipment that meet our Student Computer Ownership standards; this equipment is provided by our primary hardware vendors, e.g. Dell, Lenovo, Apple, and HP; this facility is intended to give people a chance to have some hands-on experience with equipment they may be interested in purchasing, 

Departmental Support

OIT provides local support for Georgia Tech offices and departments through the OIT Distributed Support Program. Find your  Computer Support Representatives (CSRs).

 

Service Lead
Name 
Victoria Burse
Email 
victoria.burse@oit.gatech.edu
Phone 
404-385-1915