Our vision is to advance a culture of transformative innovation and continuous improvement that drives measurable business impact, elevates customer experiences, and enhances engagement across the Georgia Tech community. 

Amplify Impact

1. Provide campus with user-centric, consumable service offerings that facilitate and respond to the achievement of their goals, solve their problems, and support the Institute accomplishing its mission.
2. Communicate, align, and collaborate with constituents. 
3. Transform the organization to be agile enough to change in response to evolving Institute needs. 

Champion Innovation

1. Encourage student, faculty, and staff innovation through improved access to OIT resources.
2. Support internal innovation in OIT services.
3. Innovate in non-traditional areas of computing.
4. Improve technology around student success.

Expand Access

1. Expand Services: Offer expanded capabilities to broaden accessibility both within and beyond the traditional Georgia Tech community.
2. Expand Knowledge: Prepare the GT community for a digital world through increased knowledge sharing.
3. Expand Involvement: Encourage contributions, partnerships, and participation from the broader community through targeted communication, increased opportunities for collaboration, and improved recruiting.

Lead by Example

1. Develop and promote a culture of customer-centric focus in determining needs and decision making, as well as in the design and development of all IT services.
2. Create a world-class IT team by hiring, developing, and retaining the best talent.
3. Be a leading example of, and champion for, collaborative, open, and continuously improving IT systems, services, practices, and operational processes.
4. Create a data democratization culture where everyone is empowered to advance the Institute mission by leveraging data assets safely and responsibly.